Tria Beauty Website Review & Ratings + Tria Beauty Coupons
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Tria Beauty Website Review & Ratings + Tria Beauty Coupons

Tria Beauty: Products & Services

Tria Beauty is a company that focuses on light-based skincare and makes physician quality skincare, affordable, convenient and accessible for everybody. Their aim is to revolutionize skincare treatments for in the home.

In addition to the products sold here, there are also a number of information sections on the website that customers may find interesting and helpful. These are:

The Tria Beauty site is very well laid out with clear images and detailed information about the products and the history of the company. The offers and discounts available make this site an excellent choice for dealing with unwanted hair and skin problems.

Tria Beauty: Company Background

Tria Beauty war founded in 2003 and was originally called Spectra Genics.  It was founded by the inventors of LightSheer, a laser hair removal system.  They wanted to transform this product into a hand-held laser for home use.  By 2004 Tria Beauty had opened their first office in Pleasanton, California, and hired an employee.  In 2005 the company expanded to Japan and sold their first Tria Hair Removal Laser here.  Between 2006 and 2007 their prducts went under vigorous testing before being validated by Ronald G Wheeland, M.D.  By 2008, the Tria Hair Removal Laser had received FDA clearance in the US.  Also, triabeauty.com was launched.  In 2012, an acne treatment called Tria Blue light was launched.  In 2011, Tria’s Skin Perfecting Blue Light was launched in Japan and then the Tria Beauty business expanded to the UK, Spain and Germany. 2012 saw the launch f the Tria Ski Rejuvenating Laser.  This is cleared by both the EU and Health Canada.

The President and CEO of the company is Mr John Applebaum. The office address for Tria Beauty is 4160 Dublin Boulevard Suite 200, Dublin, CA 94568-7756. There are two ways that you can contact Tria Beauty. First you can use the customer care line. The number for this is 1-877-321-8742. The lines are open between 6am and 7pm (PST) Monday to Friday, 7am to 4pm on Saturdays and 7am to 1pm on Sundays. Alternatively, customers can complete the online contact form on the customer care page. You will receive an email response within 24 hours.

Tria Beauty: Customer Feedback & Reviews

Tria Beauty display reviews and customer feedback on their website along each of the products. These show positive experiences of previous customers. Two examples are as follows:

"I love the Tria Laser. This is hands-down the best solution for unwanted hair! It truly brings confidence and freedom."

"Wow, this has saved me a ton of time! Not having to shave everyday is a wonderful, wonderful thing."

There are also many other reviews on the Internet. One good source of these is Amazon.co.uk as they sell products by Tria Beauty. There are 14 reviews available for the Tria Hair Removal Laser. These give an average rating of 4 out of 5 stars, indicating that the majority of people are happy with this product. Some examples of reviews are as follows:

“I too saw results from the very first time I used it and am hoping for great things to come. For the record I don't have optimal condition skin tone, I am slightly olive toned but I do have dark hair and, interestingly, I don't find it necessary to freshly, closely shave before each session (I'm lazy but it doesn't hurt and it's easier to see where you need to perform!)”

“I found the Tria laser hair removal device to be a brilliant product. I have been to salons in the past for laser hair removal and it has been rather expensive as well as taking much longer. With Tria, it's quick and easy and you can even do it whilst watching the TV! The only downside to the product would be that the effects of Tria aren't as noticeable as quickly. In my opinion, this product is a must have and definitely worth the money.”

Adage.com reviews the success of the business and writes the following:

“The privately held brand's sales have met forecasts, logging 50,000 units sold globally by mid-2009. That includes Japan, where Tria got regulatory approval to launch in 2005. It means retail sales are $10 million to $20 million annually.”

Tria Beauty: Business Credibility & Trustworthiness

Tria Beauty are not BBB accredited as companies are under no obligation to do so.  However, there is a BBB rating and report about the company.  They have been awarded a BBB rating of A+ on a scale of A+ to F.  This is based on the length of time the business has beenin operation, the information that is available about Tria Beauty, how many complaints have been made about the business and how these complaints have been handled.  There are a total of 13 complaints on file against Tria Beauty and all of these complaints have been successfully resolved.  Other factors that contribute to the credibility of Tria Beauty are:

  • FDA clearance.
  • Allure magazine’s Beauty Breakthrough Award (2008).
  • Women’s Wear Daily Beauty Breakthrough Product Award.
  • Tria Beauty were ranked on Deloitte’s Technology Fast 500 List (2011)
  • In 2012, Tria expanded distribution in the UK. Their retail partners include Selfridges, Harrods and Space NK.
Tria Beauty: Website Popularity & Google Ranking

Tria Beauty have a Google Page Rank of 4 out of 10.  Compete.com estimate that there were 69,115 unique visitors to Tria Beauty in September 2012.  They have given them a page rank of 27,201.  In comparison to four other sites that sell similar products, Tria Beauty is ranked fourth with americanlaser.com ranked first and happi.com ranked in fifth position.  Alexa.com have given Tria Beauty a global page rank of 130,000 and a US page rank of 31,328.  There are 522 sites linking in to Tria Beauty.  Alexa.com also provide demographic information about Tria Beauty.  It is a popular site in the United States, the Ukraine and India.  They also say that a typical user of Tria Beauty is a female with children who has some college education and visit’s the site from home.  

Tria Beauty: Social Media Presence

Tria Beauty make good use of social media sites to network with their customers and to promote their business. They use Facebook, Twitter, You Tube and Pinterest. Their Facebook page has 15,640 likes and 3,844 people are talking about this page. The Facebook page is updated on a regular basis with beauty tips, announcements about competition winners and promotion of their products. Tria Beauty also communicate with their customers on their Facebook and answer any enquiries. Their Twitter page is equally popular with 3,256 followers. Tria Beauty’s Twitter page is also updated on a regular basis. Tria Beauty use You Tube to post videos that give beauty tips and promote their products. They have 70 subscribers and 797,958 video views. Finally, Tria Beauty use Pinterest. They have 5 boards, 24 pins and 2 likes.

Tria Beauty: Website Security & Safety

Google Safebrowsing Diagnostics have tested 82 pages over the past 90 days.  These show that Tria Beauty is a safe and secure site.  Tria Beauty do not download or install malicious software without the knowledge or consent of the user and they do not host malicious software.  The report also says that they do not act as an intermediary for the infection of other sites.  Tria Beauty use SSL encryption technology to keep their customers personal and financial details secure during transactions.  

Tria Beauty: Pricing & Packages

The products at Tria Beauty could be considered to be quite pricey in comparison to other hair removal and skincare products. However, their products offer a more permanent solution so avoid continuous repeat costs to deal with this problem. Some examples of the pricing are as follows:

  • Tria Hair Removal Laser- $395
  • Skin Perfecting Blue Light-$245
  • System Replenish Kit- $80

Other points to consider in relation to pricing are:

  • Free shipping on orders in the US.
  • Regular discounts and promotions.
Tria Beauty: Shipping Rates & Policies

For US orders, shipping of Tria Beauty products is free if you choose delivery via FedEx Ground or UPS Mail Innovations.  For other delivery services there is a fee and a table outlining these fees can be found on their website along with delivery times.  Orders can take up to two days to process in addition to the delivery time.  Tria Beauty ship to the US, including Alaska and Hawaii, and Canada.  If you wish to make purchases and you are a resident of the UK, Japan, Spain or Korea, you are asked to use the appropriate website for your country of residence.  

Tria Beauty: Payment Methods Accepted

The accepted methods of payment at Tria Beauty are quite limited. They currently only accept the following forms of payment:

  • Visa
  • MasterCard
  • American Express
  • Discover

Tria Beauty do not accept payment via PayPal or other alternative methods of payment. Customers choose their preferred method of payment during the checkout process when paying for their order.

Tria Beauty: Returns, Refunds & Exchange Policy

Tria Beauty want their customers to be happy with their purchases.  If you are not happy with your purchase for any reason you can return your products to Tria Beauty and get a full refund.  You have 60 days to return the Skin Perfecting Blue Light or other skin-enhancing products and 90 days to return the Hair Removal Laser.  Customers must contact customer service and they will be provided with a return slip and confirmation number to include with your return.  Returns must be sent and post marked within 14 days of contacting customer service.  It can take between 10 and 14 days for a refund to be processed.  

Tria Beauty: Product images & screenshots
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Comments (1)

Thank you tria beauty,i used a lot of product ok tria beauty i found it amazing, thank you tria beauty

 and i used best strawberry blonde hair dye

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